Patient Terms

1. The Service

Quick Clinic Connect is a free matching service that connects Canadians without a family doctor to physicians who are currently accepting new patients. We are not a medical clinic and do not provide medical advice, diagnosis, or treatment of any kind.

2. Not for Emergencies

Quick Clinic Connect is not an emergency or urgent care service. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.

3. Always Free for Patients

There is no cost to join the waiting list or to be matched with a participating physician. We do not charge patients at any point in this process. Participating physicians are charged separately for successful matches, as described in our Doctor Agreement.

4. Your Information and Consent

By registering, you consent to us holding your information on the waiting list and, only with your explicit permission at each step, sharing it with a physician's practice that is currently accepting new patients. You may withdraw consent and ask to be removed from the waiting list at any time. Full details on what we collect and how it is used are in our Privacy Policy.

5. No Guarantee of a Match

Joining the waiting list does not guarantee that a physician will become available in your area, or that a match will occur within any particular timeframe. Availability depends entirely on participating physicians in your region.

6. Your Responsibilities

You agree to provide accurate information when registering and to update it if your contact details or location change. Once matched, booking and attending an appointment with the physician is between you and that physician's practice.

7. Limitation of Liability

Quick Clinic Connect is not responsible for the clinical care, availability, or conduct of any physician you are matched with. Our role ends once a connection has been facilitated between you and a participating practice.

8. Changes to These Terms

We may update these terms from time to time. Continuing to use the service after an update means you accept the revised terms.

Contact

Questions about these terms can be sent to STAFF2025@quickclinicconnect.onmicrosoft.com.

Last updated: October 2026