Doctor Agreement

1. The Service

Quick Clinic Connect operates a matching platform that connects Canadian patients without a family doctor to participating physicians who are accepting new patients. We are a matching service only. We are not a clinic, are not party to the physician-patient relationship, and do not provide, supervise, or bill for any clinical care.

2. Eligibility

To participate, a physician must hold a valid, active licence to practise in the province or territory where they intend to accept patients, and must keep their licence, clinic information, and availability status current and accurate on the platform at all times.

3. Matching Fee

Quick Clinic Connect is free for patients. Participating physicians are charged a fee for each patient successfully matched to their practice through the platform. A match is considered successful once the patient has confirmed interest in connecting with the physician and that connection has been facilitated by Quick Clinic Connect.

There are no monthly fees, setup fees, or long-term commitments. A physician is only charged when a real connection is made.

4. No Refunds After a Match

Because the fee reflects the successful work of identifying and connecting a patient to a physician's practice, fees are non-refundable once a match has been confirmed and facilitated. This holds regardless of what happens afterward, including if the patient does not book an appointment, does not attend an appointment, or chooses not to continue care with the physician, as these outcomes are outside our control once the connection has been made.

If a match was made in error on our part, for example a duplicate match or a mismatch against the physician's stated location or availability, contact us and we will review it in good faith.

5. Physician Responsibilities

Participating physicians are solely responsible for all clinical decisions, the quality and standard of care provided, and compliance with their provincial licensing body's obligations. Quick Clinic Connect plays no role in diagnosis, treatment, or ongoing care.

6. Conduct and Termination

We reserve the right to suspend or remove a physician's listing at any time, including for inaccurate information, unprofessional conduct toward patients, or a lapsed or revoked licence. A physician may stop accepting new matches or leave the platform at any time by notifying us.

7. Limitation of Liability

Quick Clinic Connect is not liable for the outcome of any patient-physician relationship formed through the platform, including missed appointments, clinical outcomes, or disputes between a physician and a patient.

8. Changes to These Terms

We may update this agreement from time to time. Continued participation on the platform after an update constitutes acceptance of the revised terms.

Contact

Questions about this agreement can be sent to STAFF2025@quickclinicconnect.onmicrosoft.com.

Last updated: October 2026